Terms of Use and Privacy Policy

Each time you access our website, social media, products, and services, you are agreeing to these terms of use, also referred to as terms and conditions. Therefore, please review the information carefully.

Who we are:

When referred to as “we,” “us” or “our” we mean Fire Fighters Ten Mile Road Race

The owner of the website, The Fire Fighters Ten Mile Road Race Committee, is a group of volunteer laypersons with general interest (NOT experts) in running and physical activities.

When we refer to “services,” we mean organization and delivery of the Fire Fighters Ten Mile Road Race, including event registration, participant communications, race-day operations, and any related activities necessary to run the event.

When we refer to “information,” we mean information or materials contained in our website, social media, emails, printed materials, and other such publications produced by the Fire Fighters Ten Mile Road Race Committee.

When we refer to “products,” we mean any physical goods made available by the Fire Fighters Ten Mile Road Race, such as race apparel, t-shirts, branded or promotional merchandise, swag items, race kits, and other related items.

We can be reached at info@10mileroadrace.org

Who we are not:

We are NOT physicians, first responders, registered dieticians, other medical professionals, or professional trainers. Participants are responsible for seeking guidance from qualified professionals before training for or participating in our race.

Disclaimer:

The 10mileroadrace.org website content, materials and services are intended for use by adults over 18 years of age. Persons under 16 years of age can participate in our race, but only with explicit parental consent.

The Fire Fighters Ten Mile Road Race strongly recommends that you consult with your physician BEFORE beginning any training or exercise program or participating in the Ten Mile Road Race.

When participating in any exercise or exercise program, there is the possibility of physical injury. In using any information or services on 10mileroadrace.org, you are doing so voluntarily, agree that you do so at YOUR OWN RISK and assume all risk of physical or psychological injury and/or other harm. Fire Fighters Ten Mile Road Race is NOT responsible for any loss, injury, claim, liability, or damages related to your use of our information or services.

Fire Fighters Ten Mile Road Race provides only general information and laymen's opinion over the Internet. The information contained in the Fire Fighters Ten Mile Road Race site should not be construed as medical advice to be applied to any specific situation. If you are unsure whether you are healthy enough to start an exercise or training program or run the Ten Mile Road Race, you should consult your physician.

While we take care to source and research our information carefully, we do not guarantee or warranty, whether from errors or omissions, the content of this website or any other linked sites. Use of any service or information contained in this website is at YOUR OWN RISK.

Fire Fighters Ten Mile Road Race does not endorse any product or content provided by any linked sites, nor does it assume any responsibility for the interpretation or application of any information originating from such content.

Unacceptable use of our website, information, or services:

Use in violation of any law, rule, or regulation.
Interfere or disrupt with functioning in any way.
Interfere with the use or enjoyment by others, especially when granted the privilege of commenting on posts.
Conduct yourself in an aggressive or abusive manner, use racial slurs or profane language, promoting hatred or threaten anyone.
Attempt to gain unauthorized access to user-restricted areas, logins and passwords, or other personal information of personnel or other users.
Provide any unsolicited or unauthorized advertising or promotional materials.
Provide false information or personal information of others without their consent.

Intellectual property:

All written content, photographs, graphics, and other materials created or published by the Fire Fighters Ten Mile Road Race Committee are the intellectual property of the Fire Fighters Ten Mile Road Race, unless otherwise stated.

You agree not to copy, reproduce, republish, distribute, modify, or use any Fire Fighters Ten Mile Road Race materials for commercial purposes or for created your own materials. Our materials are provided for personal, non-commercial use only and are not transferable.

Photographs taken at the Fire Fighters Ten Mile Road Race may be used by the Fire Fighters Ten Mile Road Race for promotional and informational purposes, including on our website, emails, and social media. Participants are welcome to download and share these photos for their own personal, non-commercial use. All photographs remain the property of their respective photographers and may not be altered or used for commercial purposes without permission. Participants who prefer not to appear in photos should contact the race director before the event: racedirector@10mileroadrace.org.

If Fire Fighters Ten Mile Road Race has inadvertently used intellectual property of another site or person without permission, we apologize. Please email us and we will promptly remove it from our website.

Links to other websites and social media platforms

Fire Fighters Ten Mile Road Race may provide links to other websites or social media platforms from time to time. These links are offered for your convenience, interest and to support the services we provide. Because these external sites are not under our control and are maintained by third parties, we are not responsible for their content, accuracy, security, or availability.

We cannot guarantee that any link will remain active, or that the information, services, or materials found through these links will be useful, appropriate, reliable, or free from viruses or other harmful components. You are responsible for deciding whether to access any linked sites and for evaluating any content or services provided there.

If you would like a link to your website or social media link removed from our site, please contact us and we will promptly comply.

Privacy Policy

Your privacy is particularly important to us. Fire Fighters Ten Mile Road Race is committed to respecting and protecting your privacy your personal information.

This Privacy Policy explains what personal information we collect, how we use it, and how we safeguard it.

This Privacy Policy applies to:

information we collect when you visit our website.
information you provide when you register for our events or interact with us on social media platforms, such as Facebook or Instagram
other information we collect when you purchase our products or use our services.

Fire Fighters Ten Mile Road Race follows the Principles established by the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out the rules for the collection, use and disclosure of personal information in Canada.

This privacy policy also considers privacy laws of other countries, including the European Union (GDPR) and the United States, including California (CCPA), as required.

We promise to:

be accountable: We take responsibility for protecting your personal information and do not transfer it to a third party without your consent.
be transparent: We will explain what information we collect, why we collect it, and how it will be used.
identify the purpose: We will clearly state the purpose for collecting personal information before or at the time of collection.
obtain valid, informed consent: We will only collect, use, or disclose personal information that you voluntarily provide with your informed consent, unless required by law.
limit collection: We will only collect enough personal information needed for the purpose intended.
limit use, disclosure, and retention: We will use personal information only for the purposes for which it was collected, unless you consent otherwise or the law permits it. We will keep your information only as long as necessary or required by law.
ensure accuracy: We will keep your personal information as accurate, complete, and up to date as is necessary for the identified purposes.
safeguards and confidentiality: We will use appropriate security safeguards to protect your personal information and maintain confidentiality.
be open: Our privacy policy and practices will be clear, accessible, and easy to understand.
provide access: You have the right to access your personal information and request corrections to inaccurate or incomplete information, unless restricted by law.
avoid unfair use: We will not collect or use personal information in ways that unfairly discriminate against you.

provide recourse:If you have any questions or concerns, you can contact us. You may also raise any concerns with the Office of the Privacy Commissioner of Canada.

What Is Personal Information?

“Personal Information” means any information that can identify an individual, either on its own or when combined with other information. This may include details such as your name, address, phone number, gender, race, or ethnic origin. It can also include information you are your health status, opinions, or comments.

Personal information does not include publicly available information from federal, provincial/state, or local government records.

What Is Consent?

Consent means an informed and voluntary agreement to the collections, use, or disclosure of your personal information. When you provide your personal information to us, you are giving your consent for us to use it for the purposes we have identified.

Express consent may be given in writing, electronically, by telephone or by selecting an option such as a check box during registration.

Implied consent may apply in situations where your actions reasonably indicate agreement. For example, when you register for the Fire Fighters Ten Mile Road Race, we may use your contact information to send you race-related updates or information about your registration. We do not use implied consent for unrelated marketing.

You may withdraw your consent at any time, unless restricted by law, by contacting us.

Personal Information We Collect and How We Use It:

With your consent, we may collect personal information from you through our website, email, event registration, social media interactions, telephone, or mail. The types of information we typically collect include the following:

General Use of Website and Social Media

You may provide personal information when you visit our website or interact with us on social media platforms (such as Facebook or Instagram). Please remember that information you post on social media may be publicly visible. This may include your name, email address, profile photo, or other details linked to your social media account.

If you prefer not to link personal information to your social media profile, please avoid sharing personal details on public posts or comments. We do not access or read the private content of your social media accounts; any information we receive comes through the platform itself.

Newsletter and other emails:

We use MailChimp to send newsletters and email updates. When you subscribe, we collect your name and email address so we can send you information related to the Fire Fighters Ten Mile Road Race.

Emails you receive may include race updates, event information, volunteer notices, or other content related to our activities. Topics may also include general information such as training tips, recipes, or community news connected to our event.

From time to time, we may send promotional emails related to our own event or activities. We do not send unrelated marketing.

We will never give or sell your personal information to third parties.

You may unsubscribe from our emails at any time by using the “unsubscribe” link included in each email or by contacting us directly to have your information removed from our mailing list.

Product Purchases:

Some products associated with the Fire Fighters Ten Mile Road Race are supplied or fulfilled by third-party companies (e.g. Events.com, Sportop). When you order products through these third-party sites, they may collect personal information such as your name, address, phone number, or email address to complete the transaction. This information is collected by the third party, and in some cases, they may share limited details with us so we can support your purchase or provide customer service.

If you order a physical product, you may be required to provide a mailing address so the item can be shipped to you.

Payments are processed through the third-party financial platforms. We do not have access to your credit card number, banking information, or other financial details.

Contests and Surveys:

From time to time, we may offer promotions, giveaways, contests, or surveys on our website or social media accounts, including our annual t-shirt design contest and post-race surveys. Participation in these activities is optional. By entering, you agree to the rules posted with the promotion.

You may be required to provide personal information to administer the contest, confirm eligibility, answer a skill-testing question (as required under Canadian contest law), or arrange delivery of a prize.

Automatically Collected Information

We may automatically collect certain technical and usage information when you visit our website. This may include your Internet Protocol (IP) address, operating system type, browser type, the website that referred you to us, the pages you view, and the links you click while using our site.

We use this information to help operate and improve our website, understand how visitors use it, and identify what content is most helpful or interesting. These insights help us tailer our website to better meet the needs of our community.

We use standard technologies to collect this information, as described in our Cookies Policy below.

Third-party platforms such as MailChimp, Events.com, and social media sites may also automatically collect information about your activity on their sites. This collection is governed by their own privacy policies, and we do not control or access the information they collect automatically.

How Your Information May Be Used

In addition to the purposes described above, we may use your personal information to comply with legal requirements and to support legitimate operations of the Fire Fighters Ten Mile Road Race. Our purposes for collecting and using this information include:

Operating, maintaining, and improving our website and your experience with it
Delivering account-related information and customizing your web experience
Identifying you as a user of our website or registrant of our event
Responding to your questions or comments, and providing customer service
Sending administrative communications, including updates to our terms, conditions, or policies.
Sending promotional communications related to our own events and activities.
Complying with legal, regulatory, or contractual obligations, including preventing or investigating fraud, unlawful activity, or threats of harm.
Enforcing our Terms of Use and other agreements.

While your personal information is in the care and control of the Fire Fighters Ten Mile Road Race, we take reasonable steps to safeguard it. However, we cannot be responsible for any damages that may result from how your personal information is used by third-party platforms or service providers.

Third-party services (such as registration platforms or payment processors) have their own privacy practices. We encourage you to review their privacy policies before sharing your personal information with them. We are not responsible for the content, products, advertising, or data practices of third-party websites or social media platforms linked from our website.

Disclosure Of Your Information to Third Parties

We will never sell, trade, or rent your personal information to any third party. We only share personal information when it is necessary to provide our services or when required by law.

We may share personal information with the following:

Third-Party Service Providers:

We work with trusted third-party service providers who help us operate our website, send emails, process registrations, host content, or provide customer support. These service providers are permitted to use your personal information only for the services they perform on our behalf.

Products and Services:

If you purchase products or services connected to the Fire Fighters Ten Mile Road Race, we may share limited personal information with third-party vendors to complete your order or provide customer support. We do not receive or store your financial information.

Email and Communication Services:

We may use third parties (such as MailChimp) to send newsletters or event-related communications. These platforms receive only the information to deliver those messages.

Legal Requirements:

We may disclose personal information if required by low or if we believe the disclosure is necessary to comply with legal processes, protect our rights or property, prevent fraud, or ensure the safety of our participants, volunteers, or the public.

Rights Related to Your Personal Information

Depending on your place of residence, you may have certain rights related to your personal information. These may include:

Withdraw Consent

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, simply contact us and let us know which personal information you no longer wish us to use.

Opt-Out of Emails

You may opt-out of receiving emails at any time by clicking on the ‘unsubscribe' link included in our emails or by contacting us.

Accessing your Personal Information

You have the right to know what personal information we have collected, how we have used it, and with whom it has been shared.

You may request access to your personal information at anytime by contacting us at info@10mileroadrace.org. We may ask you to verify your identity before processing your request.

There may be situations where we cannot provide access to certain information. If this occurs, we will explain the reasons to you.

Changing your Personal Information

Keeping your information up to date helps us provide the best possible service. If your email address, mailing address, or telephone number changes, please contact us with the updated information.

Your Right to Be Forgotten

You may request that your personal information be deleted from our records. To make this request, please contact us at info@10mileroadrace.org. We may ask you to verify your identity before processing your request.

Please note that we may need to retain certain information for recordkeeping or legal purposes. We may not be able to delete information held by third-party service providers who received your information in accordance with this privacy policy.

How do we safeguard your personal information?

We understand that the security of your personal information is important to you. We use reasonable physical, electronic, and administrative safeguards to protect the information in our care from loss, misuse, or unauthorized access.

We take steps to protect sensitive information wherever it is collected or stored. However, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information you send to us, and you provide information at your own risk.

Disclosure of Your Personal Information

We will only use or disclose your personal information for the purposes described in this Privacy Policy. Any exception will require your consent or will occur only when required or permitted by law.

How Long Do We Keep Your Personal Information?

We keep your personal information only for as long as it is needed to fulfill the purposes for which it was collected. In many cases, this includes maintaining your information so you can access and use our website or receive communications from us.

Most information will be kept until you unsubscribe, request its removal, or until we choose to delete it as part of our regular administrative practices.

Cookies Policy

A cookie is a small data file placed on your device by a website's server. Cookies allow a website to recognize your browser on future visits, remember your preferences, and help provide features or services that are more tailored to you.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. These cookies help us understand how visitors use our website and allow us to improve your experience.

If you prefer not to receive cookies, most web browsers allow you to disable, restrict, or delete them through their settings. Please note that disabling cookies may limit your ability to use certain features of our website.

In addition to standard cookies, we may use similar technologies – such as tracking pixels – to understand how our website is used. These tools help us see which pages are visited, what content is helpful, and how people navigate our site. We do not share this information with third-party for their own use.

Some third-party platforms (such as social media, advertising, or analytics services) may use their own cookies or tracking technologies when you interact with our website or their services. These technologies are governed by their own privacy policies. We encourage you to review the privacy policies of any relevant third-party platform to understand how they collect and use information and how you can manage your preferences.

Embedded Content and Links of Other Websites

Some pages on our website may include embedded content from other websites (such as videos, images, or articles). Embedded content behaves in the same way as if you visited the other website directly.

These external websites may collect data about you, use cookies, employ third-party tracking technologies, and monitor your interaction with the embedded content, including tracking your activity if you have an account with that service and are logged in.

Our website may also contain links to other websites. Please be aware that we are not responsible for the content, security, or privacy practices of those sites. When you leave our website, we encourage you to review the privacy policies of any site that collects personal information.

Privacy of Children

Our website, social media, and email newsletter are intended for general audience and not specifically directed to individuals under the age of 18.

Our event welcomes participation of all ages. However, anyone under the age of 16 must have explicit consent of a parent or legal guardian to register.

Registration for the Fire Fighters Ten Mile Road Race is processed through a third-party platform, which may collect personal information from participants under 18 as part of the registration process. We receive only the information necessary to administer the event.

We do not knowingly collect personal information directly from minors without parental or guardian consent. If you believe that a minor has provided personal information to us without the required consent, please contact us so that we can address the situation properly.

Canada's Anti-Spam Legislation

Canada's anti-spam legislation (CASL) requires that we obtain your consent to continue sending you electronic communications (i.e. Emails). You may withdraw your consent at any time by using the “unsubscribe” link in our emails or by contacting us directly.

If you have any concerns or questions about this privacy policy or the protection of your personal information, please contact us.

If your concerns have not been addressed adequately, you can contact the Office of the Privacy Commissioner of Canada Toll-free: 1-800-282-1376

Guarantees, Warranties and Refunds

We take care to ensure that the information on our website is accurate and up to date. However, we do not guarantee or warrant the accuracy, completeness, or reliability of any content on this website or any linked sites. Your use of this website and any information or services obtained through it is at your own discretion and risk. The website, its content, materials, products, and services are provided on an “as is” and “as available” basis.

We cannot guarantee the outcome of any services or information provided, as we have no control over how that information is used. The Fire Fighters Ten Mile Road Race has no obligation to offer refunds for purchases you make. To the extent permitted by law, the maximum liability of the Fire Fighters Ten Mile Road Race is limited to the amount you paid directly to us for the relevant product or service.

Limitation of Liability

You agree to indemnify and hold harmless the Fire Fighters Ten Mile Road Race, its organizers, volunteers, directors, officers, agents, and employees from any claims, demands, losses, damages, liabilities, or expenses arising from your use of our website, information, materials, or services.

To the fullest extent permitted by law, the Fire Fighters Ten Mile Road Race is not liable for any damages arising from or related to your use of our website, information, materials, products, or services. This includes, without limitation, indirect, incidental, special, consequential, or punitive damages, such as loss of data, loss of use, or loss of opportunity, even if we have been advised of the possibility of such damages.

By accessing or using the Fire Fighters Ten Mile Road Race website, information, materials, and services, you acknowledge that your have read, understood, and agree to these terms of use.

Contact Information

If you have any questions or concerns about these Terms, Conditions, or Privacy Policy please contact the Fire Fighters Ten Mile Road Race at info@10mileroadrace.org.

These Terms, Conditions, and this Privacy Policy are governed by the laws of the Province of Ontario, Canada

The Fire Fighters Ten Mile Road Race may update or modify these Terms, Conditions, and this Privacy Policy from time to time, as required by law, or to reflect changes in our practices. Any updates will be posted on this website.

These Terms, Conditions, and this Privacy Policy were last modified on February 10, 2026